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These Terms & Conditions govern your use of dense.medzifi.com and any purchase you make from Dense, a brand owned and operated by Medzifi ("we", "us", "our"). By using this website or placing an order, you agree to these terms.
Dense is a cosmetic hair-care product intended for daily external use on the scalp and hair. It is not a medicine, drug, or medical treatment, and it is not intended to diagnose, treat, cure, or prevent any condition. Information on this website is provided for general purposes and is not a substitute for professional medical advice. If you have a scalp condition, allergy, or medical concern, consult a qualified professional before use.
Hair care depends on consistent use over time, and results vary from person to person based on individual factors. We make no guarantee of specific results. We have aimed to describe our product and set expectations honestly across this website so you can make an informed decision.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct any pricing errors, and to accept or decline any order at our discretion. An order is confirmed only once payment is successfully received or, for Cash on Delivery orders, once the order is verified.
Online payments are processed securely through Razorpay. By making a payment, you agree to Razorpay's terms in addition to ours. We do not store your card, UPI, or banking details.
Delivery is governed by our Shipping Policy and returns and refunds by our Returns & Refunds Policy. Please review both before ordering.
You agree to use this website lawfully and not to misuse it, attempt to disrupt it, or use it to place fraudulent orders. We reserve the right to refuse service or cancel orders where we reasonably suspect fraud or misuse.
All content on this website — including the Dense name, logo, text, images, and design — is owned by Medzifi and may not be copied or reused without our written permission.
To the extent permitted by law, our liability for any claim relating to a product or order is limited to the amount you paid for that order. We are not liable for any indirect or consequential loss.
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Gurugram, Haryana.
We may update these terms from time to time. The version published on this page at the time of your order applies to that order.
For any questions about these terms, email hello@medzifi.com.